Restaurant Manager JobAccord, NY
Why You'll Love This Job
Reports to Inness Restaurant Manager, F&B Director of Operations, General Manager.
The Restaurant Manager position will assist with FOH operations, address customers’ complaints and queries; help implement measures to minimize costs and improve profitability, and contribute to the professional development of staff. Consistently uphold standards, safety and company policies.
Assist Restaurant Management Team with day-to-day operations, staff supervision and training. Fostering a positive work atmosphere.
Assisting in running services for breakfast, lunch and/or dinner service.
Assigning sections to servers and supports.
Resolving customers’ questions and grievances in a professional manner.
Recording income and expenses and ensuring that the cash registers are balanced and reported daily cash drops.
Sending daily shift reports to ownership, F&B Management.
Ensuring that the restaurant adheres to pertinent health and safety regulations.
Assist with POS Management; entering new products, troubleshooting.
Daily check in with Chef re: any menu changes, updated menus on InDesign accordingly.
Assist management team with editing staff checklists and schedules to create more efficiencies and business needs.
Assisting with guest reservations, guest amenity and additional f&b requests.
Check emails daily and respond to guest queries.
Communicate with the Chef and Restaurant Manager regarding special requests or reservations.
Coordinate communication between front of the house and back of the house staff.
Supervise kitchen and wait staff and provide assistance, as needed.
Arrange for new employees’ proper onboarding (scheduling training sessions, assist with onboarding paperwork, review menu knowledge post training etc.)
Monitor compliance with safety and hygiene regulations.
Skills & Qualifications
Work experience as a Restaurant Assistant Manager or similar role in the hospitality industry
Familiarity with restaurant management software, such as Resy and Lightspeed
Good math and reporting skills
Warm customer service attitude
Communication and team management abilities
Availability to work within operating hours including evenings, holidays, weekends