Restaurant Manager JobAccord, NY

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Why You'll Love This Job

Reports to Inness Restaurant Manager, F&B  Director of Operations,  General Manager.

The Restaurant Manager position will assist with FOH operations, address customers’ complaints and queries; help implement measures to minimize costs and improve profitability, and contribute to the professional development of staff.  Consistently uphold standards, safety and company policies.


  • Assist Restaurant Management Team with day-to-day operations, staff supervision and training. Fostering a positive work atmosphere.

  • Assisting in running services for breakfast, lunch and/or dinner service.

  • Assigning sections to servers and supports.

  • Resolving customers’ questions and grievances in a professional manner.

  • Recording income and expenses and ensuring that the cash registers are balanced and reported daily cash drops.

  • Sending daily shift reports to ownership, F&B Management.

  • Ensuring that the restaurant adheres to pertinent health and safety regulations.

  • Assist with POS Management; entering new products, troubleshooting.

  • Daily check in with Chef re: any menu changes, updated menus on InDesign accordingly.

  • Assist management team with editing staff checklists and schedules to create more efficiencies and business needs.

  • Assisting with guest reservations, guest amenity and additional f&b requests.

  • Check emails daily and respond to guest queries.

  • Communicate with the Chef and Restaurant Manager regarding special requests or reservations.

  • Coordinate communication between front of the house and back of the house staff.

  • Supervise kitchen and wait staff and provide assistance, as needed.

  • Arrange for new employees’ proper onboarding (scheduling training sessions, assist with onboarding paperwork, review menu knowledge post training etc.)

  • Monitor compliance with safety and hygiene regulations.

Skills & Qualifications

  • Work experience as a Restaurant Assistant Manager or similar role in the hospitality industry

  • Familiarity with restaurant management software, such as Resy and Lightspeed

  • Good math and reporting skills

  • Warm customer service attitude

  • Communication and team management abilities

  • Availability to work within operating hours including evenings, holidays, weekends

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